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FAQs

FAQS

Do I need to get three estimates?

No… Ohio law states that you only need one estimate.

Do you offer mobile estimates?

Yes, we offer mobile auto body repair estimates. We'll come to you to assess the damage to the car and provide you with a free estimate.

You are not my insurance company’s recommended shop. Do I have to use their shop?

It is your car and you have the choice to have it repaired at the shop of your choice.

Who do I pay my deductible to?

You pay your deductible to the shop upon completion of your car.

Can I get a rental car at your location?

Yes, we use Enterprise rental as a preferred provider and they will come pick you up.

Can I get a ride from your shop?

Yes, we'll provide you with a ride to home or work.

What if you find additional damage once you start repairing my car?

It is very common to find additional damage due to the construction of modern cars. If we find additional damage we will notify the insurance company to get the additional damage authorized.

Will my entire car need painted?

No, we are experts on matching color and will provide you with a finish that will match the factory.

Are your repairs guaranteed?

Yes, all collision repairs are guaranteed with a limited lifetime guarantee.