Custom Auto Body is equipped with state-of-the-art auto collision repair equipment and is staffed by experienced and certified technicians to assure the standards of quality that have come to be associated with the Custom Auto Body name. Since 1961, Custom Auto Body has been serving the auto body repair and painting needs of northeast Ohio. Our shop is independently owned and operated and the staff takes pride in providing quality repair and service.
Custom Auto Body of North Canton follows the Six Point Gold Standard of Care with every customer. Quality and consistency are an important part of our standards of practice at Custom Auto Body. Our customers are the number one priority and if they aren't happy with the repair process then we haven't done our job.
To offer knowledgeable, friendly services from the first phone call throughout the entire repair process.
To provide fair and accurate FREE estimates of the repair work, parts and service needed.
To work directly with the insurance companies to ensure the estimate and repair are handled correctly and completely.
To use only quality parts, paint and materials for every auto body repair and painting project.
Keeping our customers informed throughout the body repair process, so they are aware of the status of their auto collision repair.
To inspect each and every car three times before delivering to the customer to ensure work has been completed satisfactorily.
That's why we developed a series of standard operating practices to regulate every job that comes through
the door: whether it is a simple fender bender repair, rust repair or total auto collision repair: every
car goes through the same process. Our Six Point Gold Standard of Care is just one of the ways we are
different from the competition.
These SOPs (Standard Operating Procedures) standardize the experience that all our customers will enjoy. It raises the standard in the collision repair industry and keeps it high. We feel these are essential in providing Quality Service.
Our equipment includes:
We love to hear positive feedback from our customers.
“Your work is the best!! Thank you for the valet service to get me home & pick me up, when my car was in the shop.”
“EXCELLENT customer service! I will be recommending you… already posted on Facebook / Twitter!!”
“My son always used & recommended you, as will I. THANKS SO MUCH FOR THE COOKIES!!”
“I have been extremely impressed with the entire experience (staff, beautiful workmanship, clean car) Recommend to everyone!”
"4th car I have brought to CAB. Great service! Will continue to bring cars to you & refer others.”
“We have always been really satisfied with the repair work we have had done here.”
“Overjoyed! Work done was above and beyond! Will highly recommend! Thank you!”
“Always a pleasure, even under difficult circumstances. Thank you for being totally professional.”
“All Custom Auto Body personnel that I dealt with were very polite and explained my work-order well.”
To get your vehicle back to its like-new condition, Custom Auto Body puts our technicians and auto service professionals through the most rigorous of independent, third-party certifications and designations that require ongoing and intensive education and training.
ASE(National Institute for Automotive Service Excellence) is a non-profit organization dedicated to improving the quality of vehicle repair and service by testing and certifying automotive professionals. Only 2 out of 3 who take the test pass on their first attempt, and they also have to retest every 5 years to keep up with ever-advancing automotive technology and remain ASE certified.
The Gold Class designation from I-CAR shows that a collision repair shop has trained technicians who know how to repair your vehicle properly by undergoing ongoing training and testing that reflects today’s makes, models, new materials, technologies and repair methods. Only 20% make it.
Our customers are our life. We’ve succeeded for six decades because we put our customers first by providing the highest level of quality repair work, along with the area’s most attentive customer service. You matter most, something our many satisfied customers can tell you.
See for yourself the difference the quality of Custom Auto Body collision repair and complete auto repair service has made in restoring real customer vehicles to their like new condition. Slide the circle in the middle of each photo left or right to get true before-and-after images. We promise you the same attention to every aspect of our work, resulting in factory-fresh repair and complete satisfaction.
Ask about Custom Auto Body’s Limited Lifetime Warranty. We commit to your complete satisfaction and welcome you to call us at 330-499-8922 to find out more.
Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body rustproofing package, which is especially important to protect your car from all the salt it sees during the Ohio winters. SAVE $50 when you schedule today! And be sure to check back from time to time as we update our offers!