Custom Auto Body puts a lot of tender lovin’ care — and some serious muscle — into restoring your vehicle to its like-new condition. Big job or small job … domestic or foreign … just about any make or model … restoration or repair. Our skilled, highly trained professionals make the right diagnosis; talk with you in clear and understandable language to explain exactly what we’ll do and how we’ll do it; and get to work.
Custom Auto Body’s complete auto body and collision repair experts pass rigorous testing and certification for ASE (National Institute for Automotive Service Excellence) and I-CAR for Gold Class designation. They will return your car, SUV, truck or RV back to factory-fresh.
Yet the Custom Auto Body gold standard experience starts before any work begins. We’ll come to you for a mobile estimate or do it in-shop. Either way, it’s free and you have no obligation until you decide. When you’re here, you’re comfortable. If you want to wait while we determine the repair estimate, you’ll find our Wi-Fi enabled waiting room to be clean, safe and relaxing. We also offer courtesy rides for customers.
The highest quality in repair service | State-of-the-art equipment ensures the most exacting work meets the best of standards | Minor repairs or something more serious | Domestic or imported | We'll fully restore your ride to working order
Our staff: Assesses the damage and looks for the best method of repair | Determines the parts and labor necessary for the repair and painting | Orders the parts | Completes the high-quality repairs in a timely manner | Keeps your vehicle safe during the process with a 24 hour monitored security system
We understand the trauma of a vehicle collision and try to make your vehicle repair as painless as possible. For effortless collision repair, give us a call and we will: Arrange for your towing | Arrange for your rental car | Give you a FREE estimate | Deal with your insurance company for you| Restore your vehicle’s body (even fiberglass) | Do frame and unibody work and align your vehicle | Perfectly match your paint color
Make your car steer easier | Minimize wear on your tires | Both 2- and 4-wheel computerized alignments | Repair car or truck frames or unibody to pre-accident specifications
Repair and paint services | All kinds of domestic and imported vehicles | Also service RVs and boats | Car, truck or RV detailing and fresh waxing to be road-ready for vacation
Extend the life of your vehicle | ValuGard Corrosion Prevention helps your new vehicle body last longer | Especially crucial for cruel Ohio winters
Restore the original sparkle and shine with our computerized paint matching system | This saves you money, as often the whole vehicle doesn’t require repainting — only the portion necessary
Keep safe with optimum visibility | From windshield chip repair to a side window’s complete replacement | Safe, economical repair
Save time and money by restoring the exterior surface to perfect condition | Whether small dents and dings in your vehicle’s body or hail damage repair
Contact Us for a mobile estimate, to set an appointment or for more information.
Custom Auto Body has dedicated detailing specialists who perform a thorough cleaning, restoration and finishing of your car, truck, SUV or RV to produce a show-quality cleanliness and polish inside and out.
A complete auto detail restores your vehicle to near-mint condition. Starting with an interior clean, Custom Auto Body detailers remove trash and debris; vacuum seats, mats and other upholstery; remove mats to clean and dry to remove all foreign material on top and underneath. We then perform a deep cleaning of the whole interior cabin; thoroughly hand wash and wipe down interior surfaces of your vehicle with safe cleaning products and soft cloths; clear dust vents and polish smooth surfaces; and upholstery stains are removed by steam cleaning, special treatments and advanced cleaning techniques.
Our exterior detailing cleans and restores the surface of the car’s finish to its original condition. Everything gets the most meticulous attention, from the body itself to trim, windows wheels, tires and all other visible components of the vehicle’s exterior.
Exterior detailing involves cleaning, and either restoring or exceeding the original condition of the surface of the car's finish (usually a paint with a glossy finish), chrome trim, windows, wheels, and tires, as well as other visible components on a vehicle's exterior. Custom Auto Body exterior detailing experts employ a wide array of products and state-of-the-art techniques, including detergents and acid-free degreasers to break down dirt and soil; detail clay to remove embedded contaminates; waxes, shines and polishes to resurface and improve reflectivity; along with materials and products to clean and shine your tires.
Custom Auto Body has two levels of detailing packages, both excellent bundles of detail options, to give you the balance of affordability and features you prefer.
GOLD DETAILING PACKAGE
Compact Vehicles: $150 - Midsize Vehicles: $165 - Full-size Vehicles: $175
Small Vehicles: $190 - Midsize Vehicles: $205 - Full-size Vehicles: $235
Choose your detailing bundle alternative and contact us today to set up your appointment.
We live in the “salt belt,” the worst states for road salt that can harm your car. Northeast Ohio is also among the worst of the worst. Yes, salt does increase the friction between your tires and the road during tough winter weather. However, salt buildup can occur just about anywhere on your vehicle, especially fenders, wheel wells, fuel tanks and components, break lines, rocker panels, struts and shocks — and of course paint.
Even though automotive manufacturers have improved and strengthened the finish on vehicles to keep them from rusting, the way winter roads are being treated has changed. Road salt is being slowly replaced by chemicals like magnesium chloride and calcium chloride. These chemicals work before and during ice and snowstorms to keep roads safe for drivers. However, long term exposure to these chemicals can cause problems for your car. Prolonged exposure to deicing chemicals, over the course of a winter, can lead to corrosion of brake lines, exposed wiring, gas line suspension components and can splash into the cavities of your car and cause rust in other places, too.
The Ohio Department of Transportation has confirmed the use of calcium chloride, in addition to road salt, when temperatures drop into the teens. Experts directly connect the region’s snow and ice road treatments with increased vehicle corrosions and negative impact on critical safety components. As one summed up, it “eats away at your car.”
Custom Auto Body specializes in complete rustproofing, protecting the total body of your car, truck or SUV. We use ValuGard rustproofing and corrosion prevention, made right here in Ohio. ValuGard’s wax-based, anti-corrosion coatings are sprayed onto your vehicle to protect enclosed cavities as well as undercoat it. The process takes two days to complete. ValuGard is a proven leader with more than twenty years experience as a high-quality rust inhibitor to extend the life of your vehicle.
We apply this in 2 steps: 1) We spray on an undercoating that is a quality asphalt-based anti-corrosion coating. It is designed to stand up to the impact of road debris while protecting the underbody and preventing the formation of rust. It will not peel or flake off. 2) We then apply an anti-corrosion spray wax into the doors, trunk frame, hood, fenders, quarter panels and rocker panels. It helps prevent inside-out rust.
Protect your vehicle from rust with ValuGard Corrosion Prevention. Contact us today to set up your appointment.
Distracted driving isn’t the only risk to your vehicle’s wellbeing. Distracted parking takes it toll as well. People slam open ever-increasingly larger doors; haphazardly push shopping carriages in the general direction of where they belong; and extend more attention to devices and multi-tasking than parking or exiting and entering their vehicles.
Custom Auto Body paintless dent repair saves time and money by restoring the exterior surface to perfect condition. Whether small dents and dings in your vehicle’s body, or hail damage repair, we have been providing expert auto body repair, paintless dent repair and painting since 1961. Our dent repair experts take great pride in providing you quality work at a great price. That’s why when paintless dent repair came to the United States in 1983, we took interest and adopted this advancement to provide our customers great savings in both time and money.
With the average length of new vehicle ownership now nearly seven years, making the most out of those years is more important than ever. Paintless Dent Repair (PDR) at Custom Auto Body preserves the original paint, so you never have to worry about color matching, bondo (plastic body filler) shrinking or paint imperfections. It’s also an efficient process that gets you back on the road in no time.
Paintless dent repair, or paintless dent removal, is a process of removing minor dents and dings from the body of a motor vehicle without having to repaint it. Repairs made this way require a skilled technician with experience in the field since it is almost an art form to remove the dent without cracking the paint.
Paintless dent repair is a collection of techniques that push the dent out from the inside. Special tools are used to work the metal from the inside out until you can’t see the damage anymore. Special lighting is used to see the distortion of the dent and to help the technician locate the tip of the tool being used to force the metal back into place.
Paintless dent repair is great for repairing the little dents with a leased vehicle return, an auction preparation, or rental car maintenance. It is also used for hail damage and door dings. This method works on both aluminum and steel panels. However, if there is paint damage or the dent is too deep, this may not be the solution. Usually the shallower the dent, the better of your chances of using paintless dent repair. The dent can be large in diameter, but not deep. A traditional repair and paint job may then be required.
In order to get an accurate assessment, the only way to know for sure is to have an expert inspect your damage. If the dent is too big or deep or paint is missing, you are a candidate for a traditional repair. Contact us to arrange an inspection of your dent. We will be glad to advise you on the best repair method.
Sometimes we get into car accidents that leave our cars undriveable. In other instances, you might be understandably shaken or unable to make the time to come in for a conventional on-premises estimate. Here at Custom Auto Body, we offer mobile auto body repair estimates. We'll come to you to assess the damage to the car and provide you with a free estimate.
It's already stressful enough to have to worry about getting your car repaired. We want to make this process as painless as possible, which is why we offer mobile auto body repair estimates. We'll travel to your location, within reasonable distance, and provide you with a free estimate. We can conduct the same high-quality auto body estimate on your site as we would in our own shop. If you choose to work with Custom Auto Body for the repair, we can also handle all of the details from that point on. We will arrange for your car to be towed to our facilities and work directly with your insurance company. We'll also either provide you with a courtesy ride or arrange a rental car through our preferred vendor, Enterprise Rent-A-Car. At Custom Auto Body, we offer not only top-notch service for your car, but also top-notch customer service. We'll get you back on the road in a car that's like new and we'll make sure you are 100% satisfied with the customer service you receive.
Contact us for a mobile estimate, to set an appointment or for more information.
If you’re unsure as to whether your vehicle is safe to drive after an accident, call Custom Auto Body and we’ll have your vehicle towed from the scene of the accident to our facility. Driving a severely damaged vehicle is dangerous and may cause additional damage to your vehicle. The additional damage caused by driving after an accident may or may not be covered by your insurance. If your vehicle is not drivable and the police are called to the accident scene, please tell them you would like your vehicle towed to us. If you do not specify a shop they will have your vehicle towed to an impound lot. This will result in a second tow from the impound lot to our repair facility. We would like to save the cost of a second tow but should it occur most insurance companies will pay for it.
Please call Belden Village Towing at 330-499-8500. They are our preferred towing company and we trust you will receive quality service. They will tow your vehicle to their impound lot. You can call them during business hours to have your vehicle released and Custom Auto Body will then make arrangements to have your vehicle towed to our facility. This will involve an unavoidable second tow, since the vehicle was towed from the accident scene after hours. However, most insurance companies will pay for this tow. If your vehicle is in a police impound lot or the storage lot of the towing company that performed the original tow; YOU, unfortunately, will have to contact them to authorize release of the vehicle. Custom Auto Body is not able to authorize release of your vehicle.
We’ll be happy to make a rental car reservation for you that will coordinate with your scheduled repair. You may use the rental company of your choice. However, we recommend Enterprise for their service, price, availability and variety of vehicles.
Rental vehicles can be picked up and dropped off at our shop or you can utilize a free shuttle service to and from the rental car office.
Rental vehicle models are categorized according to size and corresponding prices. Enterprise offers many varieties of vehicles including compact, mid-size, intermediate, full-size and premium; plus specialty vehicles such as minivans, SUVs both large and small and pickup trucks. You need to consider the insurance rental car payment coverages when choosing your vehicle. Please see below.
If your insurance company is paying for the rental car, be sure to check with them for your specific rental car coverages and limitations before you choose your rental car. Most insurance companies have a per diem coverage with a maximum cap. Example: $25/day with a maximum of 25 days or $625.
The amount of time (number of days) that it will take to repair your vehicle is determined by the amount of damage that has been sustained. Factors that result in the extension of the time the vehicle is at the shop can include but are not limited to supplemental damage and/or supplemental parts. Because your insurance policy has set a maximum for rental car coverage, please be aware that the repair process may exceed your coverage.
For example, if your vehicle has sustained a significant amount of damage and it will be in the body shop a month, which is twenty-two working days or thirty days total including weekends, and you have rental car coverage of $50 per day with a maximum cap of $1000 and if you use your maximum daily rental and rent a vehicle that costs $50 per day for 30 days, your total rental car costs minus taxes will be $1,500 or $500 over your $1,000 maximum and you will owe $500 out of pocket plus tax and waivers if you contracted for them. You could have optimized your rental cover if you had rented a $25 per day vehicle instead of the $50 per day vehicle and used it for 30 days (your total cost would be $750).This is $250 under your $1,000 maximum cap and you don't have to pay out of pocket. If the other party’s insurance company is paying for the rental car, be sure to check with them as to the per diem coverage but also make them aware of any specific needs (number of children, work situations) that you may have.
Each insurance company has a specific procedure for paying rental car bills. Many companies will accept direct billing from the car rental company. However, some insurance companies will require that you pay for the rental vehicle and send them the bill. They will then reimburse you. Check with the insurance company paying for your rental to determine how the payment will be handled.
Even if an insurance company is paying for your car rental, most rental car companies will require you to provide them with a credit card. They will put a certain dollar amount on your card as a deposit in case you damage their vehicle while it is in your possession.
Many car rental companies will not rent to drivers under age of 21. However, some insurance companies have agreements with car rental companies to waive this restriction and will rent to a driver under 21. You can call Custom Auto Body or the car rental company to make your reservation, and while doing so please disclose the age of the driver and ask if there is a restriction.
All car rental companies offer several different supplemental insurance policies. They are often collectively referred to as Damage Waivers or they may be named individually: Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance & Personal Effects coverage. They provide various coverages at various costs. It is very important to call your insurance agent and ask if the insurance coverage on your personal vehicle transfers to the rental vehicle while you are driving it. Also ask their advice about accepting the various types of supplemental insurance being offered. An insurance company may be paying for the cost of the car rental, but most do not pay the cost for the Damage Waivers or other Supplemental Coverages.
Contact us to learn more.
Keep safe with fast auto glass repair at Custom Auto Body. Whether you need a chip repaired in your windshield or a complete replacement of a side window, we can give you a safe, economical repair on your auto glass.
According to the National Highway Traffic Safety Administration, the windshield serves as an important structural part in many vehicles, contributing to the overall strength of the car. This makes it important to repair cracks before they grow, and before necessitating a complete replacement. The Insurance Information Institute warns that many states make it illegal to drive a car with a cracked windshield, while the Auto Glass Safety Council points to studies which show that windshield rock chips or cracks in your field of vision can actually slow your response to emergency traffic situations. Old windshields that are pitted or hazed should be replaced — even if they are not broken — since they can magnify the glare of the headlights from oncoming cars at night.
We recommend that auto glass repair be done in a timely manner because vibration (such as hitting bumps or potholes and the engine shaking) can cause a crack in your windshield to spread, sometimes making it beyond repair; heat or cold can cause a crack or chip to grow, because it causes the glass windshield to expand and contract, something glass in good condition can withstand but that a compromised windshield cannot; a crack can weaken the windshield, and since it plays an important role in keeping you safe in the event of an accident, a cracked windshield can shatter more easily in an accident to put your safety at greater risk.
According to Angie’s List, small damages can often be repaired quickly and inexpensively when you don’t need to replace the whole windshield. You can also maintain a clear view of traffic and streets. A broken windshield puts drivers and those that surround them in danger and more susceptible to accidents.
All you have to do to determine whether repair or replacement is recommended. Contact us and we’ll take you through the easy and convenient process.
To get your vehicle back to its like-new condition, Custom Auto Body puts our technicians and auto service professionals through the most rigorous of independent, third-party certifications and designations that require ongoing and intensive education and training.
ASE(National Institute for Automotive Service Excellence) is a non-profit organization dedicated to improving the quality of vehicle repair and service by testing and certifying automotive professionals. Only 2 out of 3 who take the test pass on their first attempt, and they also have to retest every 5 years to keep up with ever-advancing automotive technology and remain ASE certified.
The Gold Class designation from I-CAR shows that a collision repair shop has trained technicians who know how to repair your vehicle properly by undergoing ongoing training and testing that reflects today’s makes, models, new materials, technologies and repair methods. Only 20% make it.
Our customers are our life. We’ve succeeded for six decades because we put our customers first by providing the highest level of quality repair work, along with the area’s most attentive customer service. You matter most, something our many satisfied customers can tell you.
See for yourself the difference the quality of Custom Auto Body collision repair and complete auto repair service has made in restoring real customer vehicles to their like-new condition. Slide the circle in the middle of each photo left or right to get true before-and-after images. We promise you the same attention to every aspect of our work, resulting in factory-fresh repair and complete satisfaction.
Ask about Custom Auto Body’s Limited Lifetime Warranty. We commit to your complete satisfaction and welcome you to call us at 330-499-8922 to find out more.
Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body rustproofing package, which is especially important to protect your car from all the salt it sees during the Ohio winters. SAVE $50 when you schedule today! And be sure to check back from time to time as we update our offers!