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OUR SERVICES

LIKE NEW, LIKE FAST.

If you’ve had an accident, get your vehicle back like new, factory-fresh the way you fell in love with it. If you haven’t you can protect your ride’s beauty — and your investment — with affordable rustproofing and detailing services. Whether you have to un-bender your fender, un-ding your drive or un-crash your cab, Custom Auto Body will also un-mishmash your mind. We’re here to calm everything down and help, from mobile estimates to setting you up with towing or a car rental.

Collision Repair Shop

COLLISION REPAIR

Admit it, you love it. You love your car. We do, too.

Custom Auto Body puts a lot of tender lovin’ care — and some serious muscle — into restoring your vehicle to its like-new condition. Big job or small job … domestic or foreign … just about any make or model … restoration or repair. Our skilled, highly trained professionals make the right diagnosis; talk with you in clear and understandable language to explain exactly what we’ll do and how we’ll do it; and get to work.

Custom Auto Body’s complete auto body and collision repair experts pass rigorous testing and certification for ASE (National Institute for Automotive Service Excellence) and I-CAR for Gold Class designation. They will return your car, SUV, truck or RV back to factory-fresh.

Yet the Custom Auto Body gold standard experience starts before any work begins. We’ll come to you for a mobile estimate or do it in-shop. Either way, it’s free and you have no obligation until you decide. When you’re here, you’re comfortable. If you want to wait while we determine the repair estimate, you’ll find our Wi-Fi enabled waiting room to be clean, safe and relaxing. We also offer courtesy rides for customers. 

FULL-SERVICE COLLISION, THEFT AND VANDALISM REPAIR

The highest quality in repair service | State-of-the-art equipment ensures the most exacting work meets the best of standards | Minor repairs or something more serious | Domestic or imported | We'll fully restore your ride to working order

Our staff: Assesses the damage and looks for the best method of repair | Determines the parts and labor necessary for the repair and painting | Orders the parts | Completes the high-quality repairs in a timely manner | Keeps your vehicle safe during the process with a 24 hour monitored security system

We understand the trauma of a vehicle collision and try to make your vehicle repair as painless as possible. For effortless collision repair, give us a call and we will: Arrange for your towing | Arrange for your rental car | Give you a FREE estimate | Deal with your insurance company for you| Restore your vehicle’s body (even fiberglass) | Do frame and unibody work and align your vehicle | Perfectly match your paint color

CAR ALIGNMENTS AND FRAME REPAIRS

Make your car steer easier | Minimize wear on your tires | Both 2- and 4-wheel computerized alignments | Repair car or truck frames or unibody to pre-accident specifications 

VACATION-READINESS WITH COMPLETE AUTO BODY SERVICES

Repair and paint services | All kinds of domestic and imported vehicles | Also service RVs and boats | Car, truck or RV detailing and fresh waxing to be road-ready for vacation

RUSTPROOFING

Extend the life of your vehicle | ValuGard Corrosion Prevention helps your new vehicle body last longer | Especially crucial for cruel Ohio winters 

FULL-SERVICE PAINT SHOP

Restore the original sparkle and shine with our computerized paint matching system | This saves you money, as often the whole vehicle doesn’t require repainting — only the portion necessary

FAST AUTO GLASS REPAIR

Keep safe with optimum visibility | From windshield chip repair to a side window’s complete replacement | Safe, economical repair

PAINTLESS DENT REPAIR

Save time and money by restoring the exterior surface to perfect condition | Whether small dents and dings in your vehicle’s body or hail damage repair

Contact Us for a mobile estimate, to set an appointment or for more information.

Auto Detailing Services

DETAILING

SO MUCH MORE THAN A CLEANING — IT’S ALMOST LIKE GETTING A NEW CAR!

Custom Auto Body has dedicated detailing specialists who perform a thorough cleaning, restoration and finishing of your car, truck, SUV or RV to produce a show-quality cleanliness and polish inside and out.

A complete auto detail restores your vehicle to near-mint condition. Starting with an interior clean, Custom Auto Body detailers remove trash and debris; vacuum seats, mats and other upholstery; remove mats to clean and dry to remove all foreign material on top and underneath. We then perform a deep cleaning of the whole interior cabin; thoroughly hand wash and wipe down interior surfaces of your vehicle with safe cleaning products and soft cloths; clear dust vents and polish smooth surfaces; and upholstery stains are removed by steam cleaning, special treatments and advanced cleaning techniques.

Our exterior detailing cleans and restores the surface of the car’s finish to its original condition. Everything gets the most meticulous attention, from the body itself to trim, windows wheels, tires and all other visible components of the vehicle’s exterior.

Exterior detailing involves cleaning, and either restoring or exceeding the original condition of the surface of the car's finish (usually a paint with a glossy finish), chrome trim, windows, wheels, and tires, as well as other visible components on a vehicle's exterior. Custom Auto Body exterior detailing experts employ a wide array of products and state-of-the-art techniques, including detergents and acid-free degreasers to break down dirt and soil; detail clay to remove embedded contaminates; waxes, shines and polishes to resurface and improve reflectivity; along with materials and products to clean and shine your tires.

Custom Auto Body has two levels of detailing packages, both excellent bundles of detail options, to give you the balance of affordability and features you prefer.

GOLD DETAILING PACKAGE

Compact Vehicles: $150 - Midsize Vehicles: $165 - Full-size Vehicles: $175

EXTERIOR

  • Hand wash and wax
  • Bug and tar removal
  • Clay bar
  • Clean door jams
  • Clean wiper blades
  • Clean tires, rims and wheel wells

INTERIOR

  • Floor mats removed and cleaned
  • Clean steering wheel, vents, dashboard and console
  • Carpet and upholstery vacuumed and spot-cleaned
  • Cracks, crevices and trunk blown free of dirt and dust
  • Spot clean headliner as needed
  • All windows inside and out

PLATINUM PACKAGE

Small Vehicles: $190 - Midsize Vehicles: $205 - Full-size Vehicles: $235

EXTERIOR

  • Hand wash and wax
  • Bug and tar removal
  • Clay bar
  • Clean door jams
  • Clean wiper blades
  • Clean tires, rims and wheel wells
  • Machine polish to remove swirl marks which produces a glossy shine
  • Clean engine and tailpipe
  • Machine buff to remove light-to-medium scratches and/or dull oxidized paint
  • Clean and wax door jams

INTERIOR

  • Floor mats removed and cleaned
  • Clean steering wheel, vents, dashboard and console
  • Carpet and upholstery vacuumed and shampooed
  • Cracks, crevices and trunk blown free of dirt and dust 
  • Spot clean headliner as needed
  • All windows inside and out
  • When applicable leather is protected with premium conditioner that doesn’t leave a residue and protects against UV rays

Choose your detailing bundle alternative and contact us today to set up your appointment.

Rust Proofing

RUSTPROOFING

PROTECT NOW — SO YOU DON’T HAVE TO PAY BIG LATER.

We live in the “salt belt,” the worst states for road salt that can harm your car. Northeast Ohio is also among the worst of the worst. Yes, salt does increase the friction between your tires and the road during tough winter weather. However, salt buildup can occur just about anywhere on your vehicle, especially fenders, wheel wells, fuel tanks and components, break lines, rocker panels, struts and shocks — and of course paint.

Even though automotive manufacturers have improved and strengthened the finish on vehicles to keep them from rusting, the way winter roads are being treated has changed. Road salt is being slowly replaced by chemicals like magnesium chloride and calcium chloride. These chemicals work before and during ice and snowstorms to keep roads safe for drivers. However, long term exposure to these chemicals can cause problems for your car. Prolonged exposure to deicing chemicals, over the course of a winter, can lead to corrosion of brake lines, exposed wiring, gas line suspension components and can splash into the cavities of your car and cause rust in other places, too. 

The Ohio Department of Transportation has confirmed the use of calcium chloride, in addition to road salt, when temperatures drop into the teens. Experts directly connect the region’s snow and ice road treatments with increased vehicle corrosions and negative impact on critical safety components. As one summed up, it “eats away at your car.”

PROTECT YOUR VEHICLE WITH VALUGARD™ CORROSION PREVENTION

Custom Auto Body specializes in complete rustproofing, protecting the total body of your car, truck or SUV. We use ValuGard rustproofing and corrosion prevention, made right here in Ohio. ValuGard’s wax-based, anti-corrosion coatings are sprayed onto your vehicle to protect enclosed cavities as well as undercoat it. The process takes two days to complete. ValuGard is a proven leader with more than twenty years experience as a high-quality rust inhibitor to extend the life of your vehicle.

We apply this in 2 steps: 1) We spray on an undercoating that is a quality asphalt-based anti-corrosion coating. It is designed to stand up to the impact of road debris while protecting the underbody and preventing the formation of rust. It will not peel or flake off. 2) We then apply an anti-corrosion spray wax into the doors, trunk frame, hood, fenders, quarter panels and rocker panels. It helps prevent inside-out rust.

Protect your vehicle from rust with ValuGard Corrosion Prevention. Contact us today to set up your appointment.

Paintless Dent Repair

DENT REPAIR

Distracted driving isn’t the only risk to your vehicle’s wellbeing. Distracted parking takes it toll as well. People slam open ever-increasingly larger doors; haphazardly push shopping carriages in the general direction of where they belong; and extend more attention to devices and multi-tasking than parking or exiting and entering their vehicles.

Custom Auto Body paintless dent repair saves time and money by restoring the exterior surface to perfect condition. Whether small dents and dings in your vehicle’s body, or hail damage repair, we have been providing expert auto body repair, paintless dent repair and painting since 1961. Our dent repair experts take great pride in providing you quality work at a great price. That’s why when paintless dent repair came to the United States in 1983, we took interest and adopted this advancement to provide our customers great savings in both time and money. 

With the average length of new vehicle ownership now nearly seven years, making the most out of those years is more important than ever. Paintless Dent Repair (PDR) at Custom Auto Body preserves the original paint, so you never have to worry about color matching, bondo (plastic body filler) shrinking or paint imperfections. It’s also an efficient process that gets you back on the road in no time.

WHAT IS PAINTLESS DENT REPAIR?

Paintless dent repair, or paintless dent removal, is a process of removing minor dents and dings from the body of a motor vehicle without having to repaint it. Repairs made this way require a skilled technician with experience in the field since it is almost an art form to remove the dent without cracking the paint. 

HOW IS IT DONE?

Paintless dent repair is a collection of techniques that push the dent out from the inside. Special tools are used to work the metal from the inside out until you can’t see the damage anymore. Special lighting is used to see the distortion of the dent and to help the technician locate the tip of the tool being used to force the metal back into place. 

WHEN IS IT USEFUL?

Paintless dent repair is great for repairing the little dents with a leased vehicle return, an auction preparation, or rental car maintenance. It is also used for hail damage and door dings. This method works on both aluminum and steel panels. However, if there is paint damage or the dent is too deep, this may not be the solution. Usually the shallower the dent, the better of your chances of using paintless dent repair. The dent can be large in diameter, but not deep. A traditional repair and paint job may then be required. 

HOW DO I KNOW IF PAINTLESS DENT REPAIR WILL FIX MY VEHICLE?

In order to get an accurate assessment, the only way to know for sure is to have an expert inspect your damage. If the dent is too big or deep or paint is missing, you are a candidate for a traditional repair. Contact us to arrange an inspection of your dent. We will be glad to advise you on the best repair method.

Collision Repair Estimates

MOBILE ESTIMATES

Sometimes we get into car accidents that leave our cars undriveable. In other instances, you might be understandably shaken or unable to make the time to come in for a conventional on-premises estimate. Here at Custom Auto Body, we offer mobile auto body repair estimates. We'll come to you to assess the damage to the car and provide you with a free estimate. 

It's already stressful enough to have to worry about getting your car repaired. We want to make this process as painless as possible, which is why we offer mobile auto body repair estimates. We'll travel to your location, within reasonable distance, and provide you with a free estimate. We can conduct the same high-quality auto body estimate on your site as we would in our own shop. If you choose to work with Custom Auto Body for the repair, we can also handle all of the details from that point on. We will arrange for your car to be towed to our facilities and work directly with your insurance company. We'll also either provide you with a courtesy ride or arrange a rental car through our preferred vendor, Enterprise Rent-A-Car. At Custom Auto Body, we offer not only top-notch service for your car, but also top-notch customer service. We'll get you back on the road in a car that's like new and we'll make sure you are 100% satisfied with the customer service you receive.

Contact us for a mobile estimate, to set an appointment or for more information.

Towing Services

TOWING

DURING BUSINESS HOURS (MONDAY-FRIDAY: 8:00 A.M.-5:00 P.M.)

If you’re unsure as to whether your vehicle is safe to drive after an accident, call Custom Auto Body and we’ll have your vehicle towed from the scene of the accident to our facility. Driving a severely damaged vehicle is dangerous and may cause additional damage to your vehicle. The additional damage caused by driving after an accident may or may not be covered by your insurance. If your vehicle is not drivable and the police are called to the accident scene, please tell them you would like your vehicle towed to us. If you do not specify a shop they will have your vehicle towed to an impound lot. This will result in a second tow from the impound lot to our repair facility. We would like to save the cost of a second tow but should it occur most insurance companies will pay for it. 

AFTER BUSINESS HOURS

Please call Belden Village Towing at 330-499-8500. They are our preferred towing company and we trust you will receive quality service. They will tow your vehicle to their impound lot. You can call them during business hours to have your vehicle released and Custom Auto Body will then make arrangements to have your vehicle towed to our facility. This will involve an unavoidable second tow, since the vehicle was towed from the accident scene after hours. However, most insurance companies will pay for this tow. If your vehicle is in a police impound lot or the storage lot of the towing company that performed the original tow; YOU, unfortunately, will have to contact them to authorize release of the vehicle. Custom Auto Body is not able to authorize release of your vehicle.

Windshield Repair

GLASS REPAIR

Keep safe with fast auto glass repair at Custom Auto Body. Whether you need a chip repaired in your windshield or a complete replacement of a side window, we can give you a safe, economical repair on your auto glass.

According to the National Highway Traffic Safety Administration, the windshield serves as an important structural part in many vehicles, contributing to the overall strength of the car. This makes it important to repair cracks before they grow, and before necessitating a complete replacement. The Insurance Information Institute warns that many states make it illegal to drive a car with a cracked windshield, while the Auto Glass Safety Council points to studies which show that windshield rock chips or cracks in your field of vision can actually slow your response to emergency traffic situations. Old windshields that are pitted or hazed should be replaced — even if they are not broken — since they can magnify the glare of the headlights from oncoming cars at night.

We recommend that auto glass repair be done in a timely manner because vibration (such as hitting bumps or potholes and the engine shaking) can cause a crack in your windshield to spread, sometimes making it beyond repair; heat or cold can cause a crack or chip to grow, because it causes the glass windshield to expand and contract, something glass in good condition can withstand but that a compromised windshield cannot; a crack can weaken the windshield, and since it plays an important role in keeping you safe in the event of an accident, a cracked windshield can shatter more easily in an accident to put your safety at greater risk.

According to Angie’s List, small damages can often be repaired quickly and inexpensively when you don’t need to replace the whole windshield. You can also maintain a clear view of traffic and streets. A broken windshield puts drivers and those that surround them in danger and more susceptible to accidents.

All you have to do to determine whether repair or replacement is recommended. Contact us and we’ll take you through the easy and convenient process.

CUSTOM AUTO BODY IS COMMITTED TO DELIVERING THE GOLD STANDARD OF CARE.

To get your vehicle back to its like-new condition, Custom Auto Body puts our technicians and auto service professionals through the most rigorous of independent, third-party certifications and designations that require ongoing and intensive education and training.

ASE Certified Repair Shop

ASE(National Institute for Automotive Service Excellence) is a non-profit organization dedicated to improving the quality of vehicle repair and service by testing and certifying automotive professionals. Only 2 out of 3 who take the test pass on their first attempt, and they also have to retest every 5 years to keep up with ever-advancing automotive technology and remain ASE certified.

I-CAR Gold Class Collision Repair Center

The Gold Class designation from I-CAR shows that a collision repair shop has trained technicians who know how to repair your vehicle properly by undergoing ongoing training and testing that reflects today’s makes, models, new materials, technologies and repair methods. Only 20% make it.

QUALITY SERVICE

BEFORE AND AFTER

Our customers are our life. We’ve succeeded for six decades because we put our customers first by providing the highest level of quality repair work, along with the area’s most attentive customer service. You matter most, something our many satisfied customers can tell you.

See for yourself the difference the quality of Custom Auto Body collision repair and complete auto repair service has made in restoring real customer vehicles to their like-new condition. Slide the circle in the middle of each photo left or right to get true before-and-after images. We promise you the same attention to every aspect of our work, resulting in factory-fresh repair and complete satisfaction.

Dodge Before Image Dodge After Image
CRV Before Image CRV After Image
Civic Before Image Civic After Image
Custom Auto Body Collision Repair

SPECIAL OFFER

DETAILING YOUR VEHICLE

Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body detailing packages! SAVE $25 when you schedule today!

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ValuGard Corrosion Prevention

SPECIAL OFFER

RUSTPROOF YOUR VEHICLE

Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body rustproofing package, which is especially important to protect your car from all the salt it sees during the Ohio winters. SAVE $50 when you schedule today!

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