If you’re unsure as to whether your vehicle is safe to drive after an accident, call Custom Auto Body, and we will assist with having your vehicle towed from the scene of the accident to our facility. Driving a severely damaged vehicle is dangerous and may cause additional damage to your vehicle. The additional damage caused by driving after an accident may or may not be covered by your insurance. If your vehicle is not drivable and the police are called to the accident scene, please tell them you would like car towing service to Custom Auto Body. If you do not specify a shop, they will have your vehicle towed to an impound lot. This will result in a second tow from the impound lot to our repair facility. We would like to save you the cost of a second tow, but should it occur most insurance companies will pay for it.
Please call Belden Village Towing at 330-499-8500. They are our preferred towing company, and we trust you will receive quality service. They will tow your vehicle to their impound lot. You can call them during business hours to have your vehicle released, and Custom Auto Body will then make arrangements to have your vehicle towed to our facility. This will involve an unavoidable second tow, since the vehicle was towed from the accident scene after hours. However, most insurance companies will pay for this tow. If your vehicle is in a police impound lot or the storage lot of the car towing service company that performed the original tow, YOU, unfortunately, will have to contact them to authorize release of the vehicle. Custom Auto Body is not able to authorize release of your vehicle. Please contact us if you have any additional questions.
To get your vehicle back to its like-new condition, Custom Auto Body puts our technicians and auto service professionals through the most rigorous of independent, third-party certifications and designations that require ongoing and intensive education and training.
ASE (National Institute for Automotive Service Excellence) is a nonprofit organization dedicated to improving the quality of vehicle repair and service by testing and certifying automotive professionals. Only 2 out of 3 who take the test pass on their first attempt, and they also have to retest every 5 years to keep up with ever-advancing automotive technology to remain ASE certified.
The Gold Class designation from I-CAR shows that a collision repair shop has trained technicians who know how to repair your vehicle properly by undergoing ongoing training and testing that reflects today’s makes, models, new materials, technologies and repair methods. Only 20% make it.
Our customers are our life. We’ve succeeded for six decades because we put our customers first by providing the highest level of quality repair work, along with the area’s most attentive customer service. You matter most, something our many satisfied customers can tell you.
See for yourself the difference the quality of Custom Auto Body collision repair and complete auto repair service has made in restoring real customer vehicles to their like-new condition. Slide the circle in the middle of each photo left or right to get true before-and-after images. We promise you the same attention to every aspect of our work, resulting in factory-fresh repair.
Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body detailing packages! SAVE $25 when you schedule today!
Custom Auto Body always has competitive prices, but we like to provide special offers to our customers. Right now, we’re featuring our Custom Auto Body rustproofing package, which is especially important to protect your car from all the salt it sees during the Ohio winters. SAVE $50 when you schedule today!
